Well Pharmacy onboards Datamatics to automate medication record management

Well Pharmacy onboards Datamatics to automate medication record management

By: IPP Bureau

Last updated : October 14, 2025 7:48 pm



Datamatics will automate the Medication Administration Record process by integrating its intelligent automation products, TruBot and TruCap+


Datamatics, a global leader in Digital Technologies, Operations, and Experiences, today announced that Well Pharmacy, the UK's largest independent pharmacy chain, has signed a long-term contract with the company to modernize medication record-keeping for patients in care homes. The initiative will leverage Datamatics' AI-powered Intelligent Automation platform - TruCap+ for Intelligent Document Processing (IDP) and TruBot for Robotic Process Automation (RPA).

Well Pharmacy operates more than 650 pharmacies across the UK and supports the health of local communities through consultations and essential services. In line with its digital transformation strategy, Well Pharmacy has selected Datamatics' Intelligent Automation platform to deliver safe, consistent, and efficient medicines administration for its care homes.

Datamatics will automate the Medication Administration Record (MAR) process by integrating its intelligent automation products, TruBot and TruCap+.

Leveraging AI and GenAI capabilities, TruBot will automate the mundane and repetitive tasks and support end-to-end automation of MAR process and TruCap+ will play a pivotal role in accurately extracting and digitizing key patient dosage information from unstructured MAR documents, ensuring speed, precision, and compliance.

This automation enables the creation of reliable Monitored Dosage System (MDS) records, minimizing manual effort, reducing errors, and enhancing patient safety, while empowering healthcare providers with real-time, actionable data.

This solution will ensure greater accuracy in patient records, improve efficiency by automating updates, and reduce costs through lower manual effort and less wastage. It will also provide scalability to manage varied prescription formats at high volumes while boosting staff productivity by allowing pharmacists and care teams to spend more time on patient care.

Datamatics' Intelligent Automation platform is empaneled by NHS Shared Business Services (SBS) in the UK for its value-driven digital solutions and is also used by several healthcare alliances worldwide. The Well Pharmacy contract further reinforces Datamatics' position as a trusted provider of intelligent automation in the global healthcare sector.

Well Pharmacy Datamatics

First Published : October 14, 2025 12:00 am