P. D. Hinduja Hospital strengthens patient safety focus

On world patient safety day 2026, hospital launches public awareness initiative at Shivaji Park and joins Patient-Friendly Hospital Excellence Program

Mumbai based P. D. Hinduja Hospital & Medical Research Centre has reinforced its focus on patient safety and patient-centred care as the world observes the eighth edition of World Patient Safety Day, an annual initiative of the World Health Organization (WHO).

As part of the observance, the hospital organised a public awareness initiative at Shivaji Park in association with BMC G North Ward. The initiative was inaugurated by Shri Yogesh Desai, Assistant Commissioner, G North Ward, BMC, and Mr. Joy Chakraborty, Deputy Chief Executive Officer, P. D. Hinduja Hospital & Medical Research Centre.

The campaign featured a Public Pledge Board, encouraging citizens to take greater responsibility for their health, make informed choices and become active participants in safer care. More than 300 people took the pledge, highlighting the role of individuals and families in prevention, early detection and patient safety.

Further strengthening its patient-centred approach, P. D. Hinduja Hospital & Medical Research Centre has joined the Patient-Friendly Hospital Excellence Program, launched by the Consortium of Accredited Healthcare Organisations (CAHO) in partnership with the Patients for Patient Safety Foundation (PFPSF).

The hospital is among the pioneering hospitals in Mumbai to join the programme, which seeks to embed compassionate, respectful, accessible and patient-centric practices into everyday hospital operations through a structured and measurable framework.

Joy Chakraborty, Deputy Chief Executive Officer, P. D. Hinduja Hospital & Medical Research Centre, said prevention and early detection were increasingly important as non-communicable diseases continued to pose a major health challenge.

“World Patient Safety Day is an important opportunity to reinforce awareness around safer care and the role of individuals in preventing health risks. At P. D. Hinduja Hospital & MRC, our commitment to patient safety is guided by the International Patient Safety Goals (IPSG) and extends to creating a care environment where the patient’s voice is heard and respected,” Chakraborty said.

Yogesh Desai, Assistant Commissioner, G North Ward, BMC, said patient safety needed to extend beyond hospitals and healthcare professionals, with individuals also playing an active role.

“As non-communicable diseases continue to place a growing burden across our nations, it is important that we prioritize patient safety that goes beyond just treatment,” Desai said.

Nadira Chaturvedi, Co-Chairperson, Patients for Patient Safety Foundation (PFPSF), said the Patient-Friendly Hospital Standards complement conventional accreditation frameworks by focusing on the behavioural and patient-facing aspects of healthcare delivery.

“Standard accreditation protocols focus on clinical excellence, while the Patient-Friendly Hospitals Standards emphasise the practice and behavioural aspects of care delivery that directly touch patients,” Chaturvedi said.