Could you take us through your journey since starting out in August 2021?

In India, mental health is an issue that is of the least concern for people. During our research, while working on Lissun, we got to see and understand how limited knowledge did people have regarding mental wellness, and even after so many years there is still stigma and a fear of judgement in their minds. It is difficult for people to find the right kind of specialist that can address their mental and emotional issues and provide them personal and right kind of support. We understood that we had to make sure our platform provided that kind of service to the people.

Since our start in August 2021, we have helped thousands of individuals and their families live a better and more fulfilling lives. We have a highly qualified team of professionals, who work consistently to provide people the comfort and space to open up regarding their problems.

Mental health came into focus with the onset of Covid-19. How alarming is the situation and what is your focus?

Mental health has always been something that we like to talk about on the sidelines but the onset of Covid-19 has made us understand how important it is to focus on mental health. Statistics reveal that almost 20% Indians suffer from some or the other kind of mental health issue since the start of the pandemic. Covid-19 has simply made us see how bad and neglected the situation was before, and the urgency required to address this issue.

Lissun is your end to end emotional and mental wellness platform. It is changing that situation by providing comprehensive wellness programmes, in-house quality therapists, access to user communities, self-help and virtural tools powered by AI and machine learning. This is done via various platforms such as app, website, phone support, and clinics.

People refrain from opening up on mental issues due to stigma. How is Lissun addressing the issue?

People often refrain from opening up about their mental health issues due to the fear of being judged and due to the stigma, that has been attached to it over the past so many years. Lissun understands this and is working in the direction to not just destigmatize mental health issues but also to provide people the comfort and space to open up about their problems. Every information that any patient shares with any specialist on Lissun is treated as highly confidential. Lissun is a safe environment for any person to open up and talk without any discomfort or challenge. Our specialists are certified clinical psychologists from across India. Besides being highly professional, they are friendly and empathetic, thus providing the perfect environment for people to speak their hearts out.

Apart from this, the Lissun app itself has plethora of self-help tools and assessments that anyone can take for free and know more about their state of mental wellbeing, and start their wellness journey!

What is the proportion of men and women who contact Lissun to address mental issues?

More women use Lissun than men, we can say the ratio is 60:40.

How does someone know that there is Lissun to address mental issues? Or how does one reach out to Lissun?

Lissun is free to download via google playstore. Anyone can visit our website for any kind of emotional and wellness need. We are reachable via whatsapp/phone support. A person in need may use any of these and he/she would be guided appropriately.

 Do you have tie-ups with app based tele-consultation companies or hospitals?

LISSUN has tied with more than 100+ doctors, 10+ hospitals and ramping these numbers further on monthly and even in some places weekly basis. We have reached out to more than 1000+ healthcare stakeholders across spectrum from individual healthcare practitioners to institutionalised care.